Last updated: December 2025

Overview

This Privacy Policy explains how XCORE SPORT (“XCORE”, “we”, “us”, “our”) collects, uses, and shares personal information when you visit or make a purchase from www.xcoresport.com (the “Site”).

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

• 
  Web browser type
  
• 
  IP address
  
• 
  Time zone
  
• 
  Cookies installed on your device
  

As you browse the Site, we also collect information about:

• 
  Pages or products viewed
  
• 
  Referring websites or search terms
  
• 
  How you interact with the Site
  

We refer to this information collectively as Device Information.

How We Collect Device Information

We collect Device Information using the following technologies:

• 
  Cookies – data files placed on your device, often including an anonymous unique identifier
  
• 
  Log files – tracking actions occurring on the Site (such as IP address, browser type, pages visited, and timestamps)
  
• 
  Pixels, tags, and web beacons – electronic files used to understand browsing behaviour and site usage
  

For more information about cookies and how to manage or disable them, please see our Cookies Policy or visit:

https://www.allaboutcookies.org

Order Information

When you make (or attempt to make) a purchase through the Site, we collect certain information, including:

• 
  Name
  
• 
  Billing and shipping address
  
• 
  Payment information (processed securely by third-party payment providers)
  
• 
  Email address
  
• 
  Phone number
  

We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

Currency & Location Detection

To provide accurate pricing and currency display, third-party services may process your IP address to determine your approximate location.

Your selected currency may be stored in a temporary session cookie to ensure consistency while browsing. This cookie is automatically removed when you close your browser.

How We Use Your Personal Information

Order Information

We use Order Information to:

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  Process and fulfil orders
  
• 
  Arrange delivery and provide order confirmations
  
• 
  Communicate with you regarding your purchase
  
• 
  Screen orders for potential fraud or security risks
  

With your consent, we may also use Order Information to send marketing or product updates related to XCORE.

Device Information

We use Device Information to:

• 
  Detect potential risk or fraud
  
• 
  Improve and optimise our website
  
• 
  Analyse customer interaction and site performance
  
• 
  Assess the effectiveness of marketing and advertising campaigns
  

Sharing Your Personal Information

We share Personal Information with trusted third parties only where necessary to operate our business, including:

• 
  Shopify (our e-commerce platform)
  
  https://www.shopify.com/legal/privacy
  
• 
  Analytics providers (such as Google Analytics) to understand how visitors use our website
  
  https://policies.google.com/privacy
  

You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We may also share Personal Information where required to comply with applicable laws, regulations, legal processes, or lawful requests from public authorities, or to protect our legal rights.

Behavioural Advertising

We may use your Personal Information to deliver advertising or marketing communications we believe may be relevant to you.

You can opt out of targeted advertising using the following links:

• 
  Facebook: https://www.facebook.com/settings/?tab=ads
  
• 
  Google: https://www.google.com/settings/ads
  
• 
  Bing: https://advertise.bingads.microsoft.com
  

You may also opt out of certain services via the Digital Advertising Alliance:

https://optout.aboutads.info

Do Not Track

Please note that we do not alter our data collection or usage practices when we detect a “Do Not Track” signal from your browser.

Your Rights (UK & EU Residents)

If you are a resident of the United Kingdom or European Union, you have the right to:

• 
  Access the personal information we hold about you
  
• 
  Request correction or updating of your personal information
  
• 
  Request deletion of your personal information
  
• 
  Object to or restrict certain types of processing
  

We process your information to fulfil contractual obligations (such as processing orders) and for legitimate business interests.

Your personal information may be transferred outside the UK or EU, including to Canada or the United States, in compliance with applicable data protection laws and safeguards.

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain Order Information for our records unless and until you request its deletion, or unless we are required to retain it to comply with legal or regulatory obligations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations.

The most current version will always be available on this page.

Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact:

Email: support@xcoresport.com

Response time: within 2 business days